Venue: Hotel Novotel Barcelona City

Join us and global executives as we return for our 2nd World Branch Transformation Summit in Barcelona, Spain on May 28th and 29th. This edition will focus on the emerging development of branch network architecture and ecosystems, challenges and trials, convergence and business realizations.

This event will bring together top experts of the banking community to discuss the future of branch transformation, digital banking, Omni-channel integration, customer experience in bank branches and other aspects of branch evolution. Gain exceptional knowledge on the latest trends in branch transformation from top-level experts of branch digitalisation and smart branch ecosystem.

This is an invaluable 2-day opportunity to network with industry leaders and discuss all of the latest branch network deployment technologies while developing services and creating solutions to drive your business forward.

Request Your Free Brochure Today!

The speakers

Maurice Lisi
Head of Multichannel and Customer Experience S/D
Intesa Sanpaolo
Adam Rowse
Managing Director Branch Banking
Jeremy Stockdale
Ross Breadmore
Design Director
Lloyds Banking Group
Aisling Press
Head of Branch Banking
Danske Bank UK
Roland von Horn
Head Online and Mobile Banking Channel, Director
Credit Suisse

To get a glance at the full list of speakers please request the brochure.

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Key themes for this year’s summit will include:

  • The future of banking – outlook into the future and next generation of banking
  • Strategies for branch digitalisation
  • Omni-channel banking: challenges of both the industry and the technology
  • Optimisation of the branch and the customer experience
  • Digital Customer on-boarding
  • AI and Automation
  • Digital Banking ecosystem
  • Smart branch technology and format
  • ATM or ITM: which is right for your branch?

Who Should Attend:

This summit will gather together CEOs, CDO, CTOs, CIOs, Directors, VPs/Heads/Chiefs, President, Managers, Leads and Senior Level Executive dealing with:

  • Branch design and branch process redesign
  • Branch transformation and Branch Strategy
  • Artificial intelligence and machine learning 
  • Assisted and self-service technologies 
  • Organizational Transformation
  • Digital Banking
  • Cash automation and Cash recycling 
  • Coin handling 
  • CRM and Customer experience 
  • Data analytics 
  • Digital transformation
  • Omni-channel integration
  • Mobile banking 
  • Security
  • Automated Teller Machine (ATM) 
  • Banking Ecosystem
  • & Others!






Venue hotel

Hotel Novotel Barcelona City

Hotel Novotel Barcelona City

Nearby hotels

Take a look at other hotels near the venue.

Media partners

Sponsorship & speaking opportunity

Learn more about sponsor
& exhibit opportunities

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