About the summit

Join us and global executives as we return for our 4th World Airport Operations Summit in Berlin, Germany on May 16th – 17th. This edition will focus on the latest airport operations advancements, cutting-edge technologies, autonomous systems, advanced data analytics, virtual queuing, seamless biometric check-in, digital twins, re-imagining CX and best practices for smooth airport operations.

The summit will bring together top-level executives and experts from the airport and aviation industry to discuss solutions for optimizing passenger flow management, mitigating risks, harnessing data and future-proofing airport operations. Leading professionals from global brands will be in attendance to share their expertise and discuss the latest trends in tech-driven smart airports.

This is an invaluable 2-day opportunity to network with industry leaders and discuss the latest innovations fostering seamless airport experiences.

Request Your Free Brochure Today!

Meet some of our speakers

Suzan van Zutphen
Head of Airport Operations Centre (APOC)
Royal Schiphol Group
Tom Goris
COO - Director Operations
Thomas Hoff Andersson
Managing Director/Chief Operating Officer
Berlin Brandenburg Airport
István Szabó
Chief Passenger Services Officer
Budapest Airport
Giovanni Russo
Chief Operations Officer
Genève Aéroport

To get a glance at the full list of speakers please request the brochure.

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Key Practical Learning Points:

  • How Biometric Boarding Changes the Passenger Experience
  • The Future of Passenger Flow Management
  • Mitigating Risks and Predicting Disruptions by Using Cognitive Automation
  • Overcoming Staff Shortages and Rethinking the Skills of the Future
  • How AI and Automation Improve Ground Handling Workflows
  • Harnessing Data to Make Concise Decisions for Total Airport Management (TAM)
  • Contactless Technologies: AI’s Role in Improving Passengers’ Experience
  • Data-Driven Approach to Understanding and Improving Passenger Experience
  • Tech-Driven Smart Airports: Cutting-edge Advancements in AI and IoT

Who Should Attend:

This summit will gather together CEOs, CTOs, CIOs, COOs, Directors, VPs, Heads, Managers and senior-level executives having expertise in:

  • Airside, Terminal and Landside Operations
  • Airport Infrastructure
  • Labour Management
  • Airport Management Systems
  • Airport Security
  • Flow Management
  • Design & Development
  • Ground Handling 
  • Passenger Processes & Experience
  • Surface Access & Connectivity
  • Master Planning
  • Terminal & Airside

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Eurostars Berlin Hotel


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Danlex 78


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