Venue: Hotel Riu Plaza Berlin

Join us and global executives as we return for our 5th World Chatbots & Voice Summit in Berlin, Germany on May 11th and 12th. This edition will delve into effective chatbot optimization strategies, the latest developments in voice technologies, conversation flow, speech recognition, natural language processing, training models, voice biometrics, context adaptation, emotion recognition, and much more.

This hybrid 2-track event will focus on chatbot and voice innovations by bringing together key business stakeholders and technical experts to discuss the most efficient strategies for adopting, improving and scaling up chat and voice bots to create a seamless customer experience and support day-to-day operations. Leading professionals from global brands will be in attendance to share their experiences and discuss the latest trends in conversational AI.

This is an invaluable 2-day opportunity to network with industry leaders and discuss all of the latest technologies surrounding chatbot and voice development and create solutions to drive your business forward.

Request Your Free Brochure Today!

Meet some of our speakers

Mike Hales
Digital Product Owner - Conversational AI & Contact Capability
Gabi Buchner
User Assistance Development Architect
Chris Huggins
Head Of Department - Conversational Commerce
Virgin Media
Patricia Theile
Chief Product Owner - Voice Assistants
Kamel Nebhi
Applied Research Scientist ML/NLP
EF Education First

To get a glance at the full list of speakers please request the brochure.

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Key Practical Learning Points:

  • Current and future trends of chatbots as the major interface of communication between companies and clients
  • Humanizing AI to deliver operational excellence for greater business return
  • Evaluating the latest advances in voice technologies and the potential challenges of their implementation
  • Unleashing the potential of voice as the best conversational channel
  • Improving bot intelligence and productivity with modern cognitive capabilities
  • Upgrading customer experience and client engagement to a new level




Who should attend:

The summit gathers business leaders, technical experts and key stakeholders in areas such as: 

  • Applied/Artificial Intelligence
  • IT/ ICT Enablement
  • Communications & Social Media
  • Customer/Consumer Services
  • Customer/Consumer Experience
  • Data & AI Technology
  • Digital Strategy & Transformation
  • Machine Learning
  • Software Engineering
  • Strategic Development
  • Process Improvement & Excellence
  • Digital Marketing
  • & Others! 




Venue hotel

Hotel Riu Plaza Berlin

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