About the summit

Join us and global executives as we return for our 6th World Chatbots and Voice Summit in Berlin, Germany, on May 16th and 17th. This edition will focus on a dynamic landscape that's shaping the future of digital interactions, NLP capabilities, Voice User Interfaces, conversational design, Large Language Models, AI regulations, security considerations, advanced data analytics, and quality assurance to ensure seamless and reliable AI-driven conversations.

The summit will bring together Chatbot Developers, AI and NLP Experts, Customer Experience Managers, Digital Marketers, Product Owners, Data Scientists, Business Executives, Entrepreneurs, and other industry experts to discuss solutions to achieve a high-performing agile chatbot and voice ecosystem. Leading professionals from global brands will be in attendance to share their practical case studies on the latest trends in Conversational AI.

This is an invaluable 2-day opportunity to network with industry leaders and discuss all of the latest AI technologies improving customer experience and create solutions to drive your business forward. Request Your Free Brochure Today!

Meet some of our speakers

Bartosz Nowojski
Product Owner - Chatbot Platform
DB Schenker
Gerrit Seebeck
Product Management IT, Vehicle Selection
BMW Group
Jon Howard
Executive Product Manager (Machine Learning Enablement)
Anna Hjalmarsson
Lead AI Engineer
Joanna Bryson
Professor of Ethics and Technology
The Hertie School of Governance

To get a glance at the full list of speakers please request the brochure.

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Key Practical Learning Points:

  • Analyzing the Ongoing and Future Developments in Chatbots as the Primary Means of Communication between Businesses and Their Customers
  • Infusing AI with Human-like Qualities to Achieve Operational Excellence and Maximize Business Outcomes
  • Assessing the Most Recent Advancements in Voice Technologies and Considering the Potential Obstacles in Their Adoption
  • Unleashing the Potential of Voice as the Best Conversational Channel
  • Enhancing Bot Intelligence and Efficiency through Cutting-Edge Cognitive Features
  • Elevating the Quality of Customer Interactions and Boosting Client Engagement to Unprecedented Levels

Who Should Attend:

The summit gathers business leaders, technical experts and key stakeholders in areas such as:

  • Applied/Artificial Intelligence
  • IT/ ICT Enablement
  • Communications & Social Media
  • Customer/Consumer Services
  • Customer/Consumer Experience
  • Data & AI Technology
  • Digital Strategy & Transformation
  • Machine Learning
  • Software Engineering
  • Strategic Development
  • Process Improvement & Excellence
  • Digital Marketing

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Hotel Riu Plaza Berlin


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