About the summit

We are pleased to announce the launch of the World Chatbots Summit that will take place on 6-7 December 2018 in Berlin, Germany. The Summit aims to identify the disruptive innovations caused by Chatbot technology intervention into the modern business environment as well as the dynamics of revolutionary customer experience and smart communications powered by AI progress. The Summit will provide the platform for the exchange of key opinions of distinguished experts facilitating the debates during the diverse panels, helping to determine the success factors of crafting the effective Chatbot project for your organization and analyzing the future trends shaping the global digitalization process and Artificial Intelligence innovations.

Meet some of our speakers

Ildefonso Olmedo
Head of Innovation
Santander Technology
Patrick Boscher
Group Head of Compliance Transformation & Innovation
Nicolai Andersen
Partner, EMEA Lead Innovation & Head of the Deloitte Garage
Mark de Bruijn
VP | Head of Marketing EMEA & MEE
SAP Customer Service

To get a glance at the full list of speakers please request the brochure.

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Key Practical Learning Points:

  • Chatbots as an emerging voice of the modern
  • Current trends of Artificial Intelligence evolution
  • Modernizing business strategies and customer experience
  • Digitalization of customer interaction
  • Dynamics of Human Intelligence and Artificial Intelligence cooperation
  • Crafting the Chatbot design for your Company
  • Customer Experience Highlights
  • Chatbots’ opportunities for online business
  • Advantages of integrating Chatbot service in your business

Who Should Attend:

VPs/Heads/Chiefs, Presidents, CEOs, Directors, Managers and other Specialists with the following expertise:

  • Applied/Artificial Intelligence
  • Communications & Social Media
  • Community & Social Platforms
  • Customer Care
  • Customer/Consumer Services
  • Customer/Consumer Experience
  • Data & AI Technology
  • Data and Analytics
  • Digital Media Products
  • Digital Strategy
  • Digital Transformation
  • Innovations & Product Transformation
  • Machine Learning
  • Digital Marketing
  • Performance & Improvement
  • Product Management
  • Software Engineering
  • Strategic Development

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Crowne Plaza Berlin - Potsdamer Platz


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