About the summit
Join industry leaders at the World Personalisation Summit, taking place on November 20–21 in Berlin, Germany. This summit will explore the cutting-edge innovations shaping the future of personalized experiences across industries. From tailored customer journeys to AI-driven solutions, the event will dive deep into how organizations can leverage advanced technologies to create meaningful, personalized experiences that enhance customer satisfaction, foster long-term brand loyalty, and drive measurable ROI.
The event will bring together senior executives, digital strategy directors, data scientists, UX designers, e-commerce managers, product development leaders, and customer success professionals from global brands to showcase real-world case studies and cutting-edge strategies on customer journey mapping, AI-driven personalization, hyper-personalization, building emotional connections, and optimizing cross-channel experiences, enabling organizations to create meaningful, customer-centric solutions that drive sustainable business growth.
This is an invaluable 2-day opportunity to network with industry experts, gain actionable insights, and stay ahead of the curve in personalization trends.
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Key Practical Learning Points:
- Improving Customer Loyalty by Focusing on Personalised Engagement Strategies
- Developing Scalable Methods for Creating Customizable Products Tailored to Global Markets
- Implementing Omnichannel Personalisation Strategies for Synchronizing Customer Experiences
- Creating Emotional Connections for Fostering Long-Term Loyalty and Engagement
- Enhancing Customer Retention by Offering Tailored Services that Strengthen Relationships
- Adapting Search Optimization Techniques by Leveraging Voice and Visual Search Technologies
- Using Immersive Tools like AR and VR for Engaging Customers in Tailored Journeys
- Measuring ROI by Identifying Relevant KPIs and Refining Personalisation Strategies
- Designing Packaging and Services as Personalised Touchpoints to Enhance Brand Perception
Who Should Attend:
This summit bring together CEOs, VPs, Directors, Heads, Managers, Leads, and Senior Executives from the following areas of expertise:
- Personalisation
- Marketing
- Customer Experience (CX)
- User Experience (UX/UI)
- Loyalty Program
- Product Development
- Data Analytics
- E-Commerce
- Strategy and Planning
- Service Design
- Strategy and Planning
- Business Development
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