About the summit

Join industry leaders at the World Personalisation Summit, taking place on November 20–21 in Berlin, Germany. This summit will explore the cutting-edge innovations shaping the future of personalized experiences across industries. From tailored customer journeys to AI-driven solutions, the event will dive deep into how organizations can leverage advanced technologies to create meaningful, personalized experiences that enhance customer satisfaction, foster long-term brand loyalty, and drive measurable ROI.

The event will bring together senior executives, digital strategy directors, data scientists, UX designers, e-commerce managers, product development leaders, and customer success professionals from global brands to showcase real-world case studies and cutting-edge strategies on customer journey mapping, AI-driven personalization, hyper-personalization, building emotional connections, and optimizing cross-channel experiences, enabling organizations to create meaningful, customer-centric solutions that drive sustainable business growth.

This is an invaluable 2-day opportunity to network with industry experts, gain actionable insights, and stay ahead of the curve in personalization trends.

Request Your Free Brochure Today!

Meet some of our speakers

Yenan Wang
Head of TikTok LIVE EU Central Agency
TikTok
Bartosz Balewski
UX/UI Designer
Google
Diana Tarfulea
Senior Director of Engineering, Target & Experience Optimisation
Adobe
Mahendra Muralidhar
Global Head, Localization
Amazon

To get a glance at the full list of speakers please request the brochure.

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Key Practical Learning Points:

  • Improving Customer Loyalty by Focusing on Personalised Engagement Strategies
  • Developing Scalable Methods for Creating Customizable Products Tailored to Global Markets
  • Implementing Omnichannel Personalisation Strategies for Synchronizing Customer Experiences
  • Creating Emotional Connections for Fostering Long-Term Loyalty and Engagement
  • Enhancing Customer Retention by Offering Tailored Services that Strengthen Relationships
  • Adapting Search Optimization Techniques by Leveraging Voice and Visual Search Technologies
  • Using Immersive Tools like AR and VR for Engaging Customers in Tailored Journeys
  • Measuring ROI by Identifying Relevant KPIs and Refining Personalisation Strategies
  • Designing Packaging and Services as Personalised Touchpoints to Enhance Brand Perception

Who Should Attend:

This summit bring together CEOs, VPs, Directors, Heads, Managers, Leads, and Senior Executives from the following areas of expertise:

  • Personalisation
  • Marketing
  • Customer Experience (CX)
  • User Experience (UX/UI)
  • Loyalty Program
  • Product Development
  • Data Analytics
  • E-Commerce
  • Strategy and Planning
  • Service Design 
  • Strategy and Planning
  • Business Development

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